Privacy Policy

Last Updated: February 6, 2024

1. Introduction

The Craft of Being Human ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, assessments, and services.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, password
  • Payment Information: Billing details (processed securely by Stripe)
  • Assessment Responses: Your answers to self-assessment questions
  • Communications: Messages you send us via email or contact forms

Information Collected Automatically

  • Usage Data: Pages visited, time spent, clicks, and interactions
  • Device Information: Browser type, operating system, IP address
  • Cookies: Small files stored on your device (see Cookie Policy below)

3. How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Process your assessment results and provide personalized recommendations
  • Send you newsletters, updates, and educational content (with your consent)
  • Process payments and manage your membership
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. How We Share Your Information

We do NOT sell your personal data. We may share your information with:

Service Providers

  • Email Service: ConvertKit/Mailchimp (for newsletters)
  • Payment Processing: Stripe (for secure transactions)
  • Analytics: Google Analytics (for website usage insights)
  • Hosting: Vercel/Netlify (for website infrastructure)

Legal Requirements

We may disclose your information if required by law or to protect our rights, safety, or property.

5. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security audits
  • Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at privacy@thecraftofbeinghuman.com

7. Cookie Policy

We use cookies to:

  • Essential Cookies: Enable core website functionality (login, security)
  • Analytics Cookies: Understand how users interact with our site
  • Marketing Cookies: Track conversions and ad performance

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide Services. After account deletion, we may retain certain data for legal or business purposes (e.g., transaction records for tax compliance).

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Users

Our Services are operated from the United States. If you are accessing our Services from outside the U.S., your information may be transferred to and processed in the U.S., which may have different data protection laws than your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@thecraftofbeinghuman.com
Mail: The Craft of Being Human, [Your Address]

13. GDPR Compliance (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

  • Right to object to data processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data is your consent, contract performance, or legitimate business interests.